Award-winning Sage 200 business partner, Smith Cooper System Partners (SCSP), part of the national accountancy firm Smith Cooper Group, is celebrating a period of continued growth, including an expansion of their team and multiple new clients coming on-board.
Despite the ongoing fluidity of the business climate in the UK, the news comes on the back of a successful period of growth for SCSP who has recently been named a Top 3 overall Sage 200 Business partner and the Sicon Partner of the year 2020.
The company services clients all over the UK from their offices around the country and head office in Derby. SCSP has grown rapidly since its launch in 2014 and now employs a team of over 30 staff members, with four new recruits in the last quarter.
The COVID pandemic has provided the business with the opportunity to develop new and more efficient ways of working and, in turn, allowed them to redesign many business processes to raise customer service levels even higher.
One of SCSP’s key initiatives for 2021 is to increase the focus on their existing customers and provide clear lines of communication for all types of enquiry. To achieve this, they have restructured the Sales team with Salespeople now specifically dedicated to, either, new business or account management. They have also appointed a dedicated Head of Client Services, Victoria Riley, to work across all areas of the business.
The latest additions to the team helped to make SCSP’s restructuring a simple and effortless task for the company and its customers. Their new appointments include Laura Jemmott who will be joining, long standing employee, Sam Steare in the new Account Management team. Andrea Markham and Kevin Fletcher, who have joined SCSP’s award-winning support team, both offer years of experience and knowledge across a range of Sage products and add ons. The firm also appointed Owen Orr as a Senior Sage 200 Consultant for the Southern Region, further enhancing their presence in the South.
Chris Smith, Managing Director, commented:
“A key tenant of our business model is to always be moving forward whilst constantly self-evaluating. These latest changes will see our, already excellent, customer relationships go to a whole new level. But, it will also provide the foundations for the next period of our growth strategy. I am really excited about 2021 and the next stage of our company’s development”