McCarthy Stone's Farnham House development


The McCarthy Stone team in Quorn which is behind the Farnham House development on Loughborough Road is celebrating after being awarded a Five Star customer satisfaction rating in an independent survey announced by the Home Builders Federation (HBF).

McCarthy Stone achieved a national customer satisfaction score of 91 per cent in the survey, with Farnham House receiving a 100 per cent customer satisfaction score from its homeowners.

The Five Star customer satisfaction rating is the highest award that can be achieved in the survey and is only awarded when more than 90 per cent of customers would recommend a company to a friend. It is an annual survey carried out by the HBF, which involves over 100,000 homeowners nationwide.

Cheryl Bisset, Divisional Sales and Marketing Director for McCarthy Stone Midlands said: “Everyone at McCarthy Stone prides themselves on offering the very best service and products to our homeowners at all times, so we are thrilled to have been awarded the full Five Stars from the HBF once again.

“Our homeowners are at the heart of all of our developments and we have a wonderful, thriving community here at Farnham House. Everyone has settled in so well and we can’t wait to welcome more people looking to enjoy a life well lived to our budding community here.”

The HBF award recognises McCarthy Stone’s commitment to maintaining consistently high standards of build quality and delivering excellent customer service over the long-term, with particular emphasis on the developer’s commitment to guiding home buyers through the purchasing process, including the provision of post-sales support.

Farnham House apartments will feature 27 one-bedroom and 21 two bedroom apartments.  They have fully-fitted kitchens with an integrated oven, hob and hood, as well as a fridge and freezer. There will be a communal lounge which will be set in the centre of the development and will overlook the beautiful landscaped gardens and terrace. With a House Manager, 24-hour emergency call system and a camera entry system.

Directly opposite Farnham House is another McCarthy Stone development, Mill Gardens. Mill Garden bungalows features 3 one-bedroom and 9 two-bedroom bungalows.  Each have their own private rear gardens, along with a drive and selected plots garages.

To find out more about McCarthy Stone in Quorn, please call 0800 201 4811 or go to