Hilary Rockley, Training and Competence Manager at Russell Scanlan

Russell Scanlan Welcomes Training & Competence Manager with More Than 20 Years’ Experience

Nottingham heritage brand and leading insurance broker, Russell Scanlan, has appointed Hilary Rockley as Training & Competence Manager to help expand the extensive internal training programme and ensure the company exceeds all Financial Conduct Authority (FCA) compliance regulations.

Hilary joins the firm, which is based at Wellington Circus in Nottingham City Centre, following more than 20 years in the insurance industry, working in roles in client administration for both financial services and insurance broking sectors. Her experience in managing client and staff relationships, positions her well for continuing to facilitate the professional and personal progression of the team.

On her appointment, Hilary said: “Over the course of my career, I have recognised the importance of continuous training to expand skillset and maintain consistency across a company. This is something that Russell Scanlan does very well, so I’m really looking forward to applying my knowledge to strengthen the team and drive the business forward.

“Internal career progression is so important to Russell Scanlan because it is a brokerage that must comply to FCA regulations on competency, as well as Chartered Insurance Institute (CII) chartership guidelines. The company also emphasises the importance of having a nurturing team culture, which is something it’s renowned for in the local business community.

“To preserve and exceed these standards, my role will be to further the company’s training policy, facilitate external training provided by the CII, and ensure the competent and collaborative approach of the team is maintained.”

Managing Director at Russell Scanlan, Bryan Banbury, adds: “It is with our pleasure that we welcome Hilary to the team. Over the past 18 months, we have seen the addition of new clients, coupled with new team members as we enter a period of exciting growth. Training and establishing a supportive working environment have been, and will continue to be, a key part of this growth. We look forward to watching Hilary use her portfolio of industry experience to help propel the team forward.”

Russell Scanlan is Nottingham’s longest established insurance broker for the city and the region - celebrating its 142 years in operation. The firm has also recently been awarded chartered status by the Chartered Insurance Institute (CII) for the sixth year in a row - one of only a handful of brokers in the East Midlands.